Effects of Risk Management and Operational Management on Road Maintenance Project Performance: Evidence from East Kutai Regency
https://doi.org/10.62157/ijietom.v3i2.111
Keywords:
Risk Management, Operational Management, Project Performance, Road Maintenance, Infrastructure ProjectsAbstract
This study examines the effects of risk management and operational management on the performance of road maintenance projects in East Kutai Regency, Indonesia, a region characterized by complex terrain, high rainfall, and logistical constraints that often challenge project implementation. The research addresses the persistent problem of inconsistent project outcomes in terms of time, cost, and quality, which are frequently associated with managerial and operational inefficiencies. The primary objective is to analyze the extent to which risk management and operational management contribute to improving project performance. A quantitative approach was employed using an explanatory research design, with data collected through structured questionnaires from 32 stakeholders directly involved in road maintenance projects. The data were analyzed using Structural Equation Modeling based on Partial Least Squares to evaluate the relationships among variables. The results indicate that both risk and operational management have positive, significant effects on project performance. However, operational management exerts a stronger influence, underscoring the critical roles of effective planning, coordination, resource allocation, and supervision in achieving project success. In contrast, the effect of risk management is moderate, suggesting that its impact depends on its integration into operational practices. The model explains a substantial proportion of the variance in project performance, indicating satisfactory predictive capability. In conclusion, enhancing operational management while strengthening the practical implementation of risk management is essential to improving the efficiency, quality, and sustainability of road maintenance projects in complex environments.
References
Afefy, I. H., Mohib, A., El-Kamash, A. M., & Mahmoud, M. A. (2019). A new framework of reliability centered maintenance. Jordan Journal of Mechanical and Industrial Engineering, 13(3), 175–190.
Alkhawaja, A. A. S. D. I., & Varouqa, I. F. (2023). Risk management of infrastructure line services and their impact on the financial costs of road projects in Jordan. Measurement: Sensors, 25, 100647.
Alshboul, O., Shehadeh, A., & Hamedat, O. (2023). Development of integrated asset management model for highway facilities based on risk evaluation. International Journal of Construction Management, 23(8), 1355–1364.
Da Silva, R. F., Melani, A. H. de A., Michalski, M. A. de C., & de Souza, G. F. M. (2023). Reliability and risk centered maintenance: A novel method for supporting maintenance management. Applied Sciences, 13(19), 10605. https://doi.org/10.3390/app131910605
Damayanti, E. S. (2023). Risk management: An overview of literature review. Formosa Journal of Science and Technology, 2(4), 1115–1122. https://doi.org/10.55927/fjst.v2i4.3837
Fatima, A., Mubin, S., & Masood, R. (2024). Risk-based integrated performance assessment framework for public-private partnership infrastructure projects. Organization, Technology and Management in Construction, 16(1), 251–274. https://doi.org/10.2478/otmcj-2024-0018
Ghanbari, M., & Hasani, Z. K. (2024). Key success factors in road maintenance management projects: A case study of Maysan Province, Iraq. IIUM Engineering Journal, 25(1), 102–114.
Gichohi, P. P., Iravo, M., & Muchelule, Y. (2024). Project risk management on the performance of road construction projects in Kenya. International Journal of Management and Business Research, 6(1), 108–130.
Heizer, J., Render, B., & Munson, C. (2020). Operations management: Sustainability and supply chain management (13th ed.). Pearson.
Irfan, M., Khan, S. Z., Hassan, N., Hassan, M., Habib, M., Khan, S., & Khan, H. H. (2021). Role of project planning and project manager competencies on public sector project success. Sustainability, 13(3), 1421. https://doi.org/10.3390/su13031421
Jiang, W., Yang, Q., Jiang, J., Martek, I., & Gao, F. (2022). Operational risk management of public–private partnership infrastructure projects: A bibliometric literature review. Buildings, 12(11), 1905. https://doi.org/10.3390/buildings12111905
Kirui, N. K., Rambo, C. M., & Luketero, S. W. (2025). Moderating effects of project environment on financial risk management and safety of road construction projects in Kenya. International Journal of Project Organisation and Management, 17(3), 327–352.
Malik, R., Safutra, N. I., Fole, A., & Pangestu, F. A. (2024). Improving resilience in water distribution systems: An application of the House of Risk method at PDAM Gowa Unit Tompobulu. Jurnal Sistem Teknik Industri, 26(2), 199–209. https://doi.org/10.32734/jsti.v26i2.16171
Mohajeri Borje Ghaleh, R., Pourrostam, T., Mansour Sharifloo, N., Majrouhi Sardroud, J., & Safa, E. (2021). Delays in road construction projects from risk management perspective. Infrastructures, 6(9), 135. https://doi.org/10.3390/infrastructures6090135
Murugi, S. K., & Nyang’au, S. P. (2023). Project planning and performance of maintenance projects on trunk roads in Kenya. International Journal of Social Sciences Management and Entrepreneurship, 7(2), 394–407.
Rahi, K. (2019). Project resilience: A conceptual framework. International Journal of Information Systems and Project Management, 7(1), 69–83. https://doi.org/10.12821/ijispm070104
Selvik, J. T., & Aven, T. (2011). A framework for reliability and risk centered maintenance. Reliability Engineering & System Safety, 96(2), 324–331.
Sirait, E., Manurung, E. H., Mubarok, A., & Suripto, S. (2023). Faktor-faktor yang mempengaruhi tingkat risiko pada proyek konstruksi infrastruktur. Jurnal Rekayasa Konstruksi Mekanika Sipil (JRKMS), 6(1), 41–47. https://doi.org/10.54367/jrkms.v6i1.2556
Syahrani, S. A., & Diyanty, V. (2023). Evaluasi manajemen risiko proyek konstruksi terhadap biaya operasional proyek menggunakan metode AHP. Jurnal Akademi Akuntansi, 6(2), 215–224. https://doi.org/10.22219/jaa.v6i2.26571
Taherdoost, H. (2022). Designing a questionnaire for a research paper: A comprehensive guide to design and develop an effective questionnaire. Asian Journal of Managerial Science, 11(1), 8–16. https://doi.org/10.51983/ajms-2022.11.1.3087
Taherdoost, H. (2022). What are different research approaches? Comprehensive review of qualitative, quantitative, and mixed method research, their applications, types, and limitations. Journal of Management Science & Engineering Research, 5(1), 53–63.
Usman, H., Tuhari, I. S., & Cheumar, M. (2026). Enterprise risk management in Islamic bank: A systematic literature review. International Journal of Research and Innovation in Social Science (IJRISS), 9(12), 3930–3941.
Yustiarini, D., Soemardi, B. W., & Pribadi, K. S. (2025). Integrating multi-stakeholder governance and engineering approaches for sustainable regional road maintenance. Indonesian Journal of Science and Technology, 10(2), 367–398.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Authors
This work is licensed under a Creative Commons Attribution 4.0 International License.
