Management Support as the Dominant Driver of Occupational Health and Safety Compliance Among Hospital Security Personnel

Abstract

Occupational Health and Safety (OHS) compliance is a critical component of maintaining a safe and effective healthcare environment, yet research has largely focused on medical personnel, with limited attention to non-medical staff, such as hospital security officers. These officers face significant occupational risks due to their roles in maintaining order, managing emergencies, and ensuring safety within complex hospital settings. This study aims to analyze the influence of OHS training, supervision, availability of safety facilities, and management support on the compliance behavior of security officers in a regional public hospital in Surabaya, Indonesia. A quantitative explanatory approach with a cross-sectional design was employed, involving all 30 security officers as respondents through total sampling. Data were collected using structured questionnaires and analyzed using multiple linear regression techniques. The findings indicate that OHS training and management support have a positive, statistically significant effect on compliance, whereas supervision and the availability of safety facilities do not show significant partial effects. Furthermore, all variables collectively influence compliance, highlighting the importance of an integrated safety management system. Among the examined factors, management support emerges as the most dominant determinant, emphasizing the critical role of leadership commitment in fostering a strong safety culture. The study concludes that enhancing compliance among hospital security personnel requires continuous training, strong managerial support, improved supervision, and the effective use of safety facilities to ensure sustainable workplace safety practices.